12 Core Functions: Referral and Consultation*



Referral identifies the need of a client that cannot be met by the counselor or agency and assisting the client to utilize the support systems and community resources available. The global Criteria to be discussed are as follows: Identifying need(s) and/or problem(s) that the agency and/or counselor cannot meet; Explain the rationale for the referral to the client; Match client needs and/or problems to appropriate resources; Adhere to applicable laws, regulations and agency policies governing procedures related to the protection of the client’s confidentiality; Assist the client in utilizing the support systems and community resources available.   Consultation is relating to in-house staff or outside professionals to assure comprehensive quality care for the client. The global Criteria: Recognize issues that are beyond the counselor’s base of knowledge and/or skill; Consult with appropriate resources to ensure the provision of effective treatment services; Adhere to applicable laws, regulations, and agency policies governing the disclosure of client-identifying data; Explain the rationale for the consultation to the client, if appropriate.


  • Describe the purpose and benefits of referral
  • Identify the types of consultation for counselors.
  • Explain the global criteria associated with the core functions of referral and consultation.
  • Discuss the difference between referral and consultation.
Target Audience: Addiction Counselors
Content level: Beginner to intermediate
2 CE hour credits approved by ASWB, NAADAC, & NBCC
State Board Approval
ADACBGA # 19-12-17-1212
FCB # 5387-A
OCDP Board # 50-29024

Course Features

  • Lectures 2
  • Quizzes 1
  • Duration 2 hours
  • Skill level Beginner to intermediate
  • Language English
  • Students 1001
  • Certificate Yes
  • Assessments Self
    • Lecture.1
      12 Core Functions: Referral and Consultation
    • Lecture.1
      12 Core Functions: Referral and Consultation
  • QUIZ
    • Quiz.1
      12 Core Functions: Referral and Consultation 15 questions

Jenny M. Kirwin, MSW, LCSW, LCAS, CCS completed her BA in Psychology and Human Services; Masters of Social Work Degree with a concentration in Alcohol and Drugs from the University of Buffalo, NY. She is also a Licensed Clinical Social Worker; Licensed Clinical Addictions Specialist; and Certified Clinical Supervisor in NC. Jenny has been working as a consultant and clinical supervisor with almost 20 years in the field of mental health and substance abuse specializing in Co-Occurring Disorders. She began her career in North Carolina with the local Area Authority in Mental Health. Transitioning to the Women’s Program as a lead worker. Substance abuse quickly became her focus while obtaining LCAS and CCS with NCSAPPB. From Private Practice to DWI Programs, her background brings diverse experience to her clinical supervision services.
Jenny has been married for 19 years and has 4 children, 2 dogs, 8 chickens, and a goldfish. She enjoys being outdoors with her family as well as homesteading and staying physically active.