Culture & Diversity

Assertiveness in Therapy: Key Communication Skills & Boundaries

4.9

Overview:

When communication breaks down between two people, a lack of assertiveness on one side is very often to blame. Because of the applicability and importance of this skill, psychotherapists often find themselves training assertive communication, yet are rarely trained directly on it themselves.

Based on proven concepts from The Assertiveness Workbook, this course was engineered to empower you, the therapist, with the tools you need to instill healthy, assertive communication skills in each patient. The course uses real-life scenarios to teach how and when to enforce clear boundaries in order to improve communication and maintain healthy relationships as a result.

By the conclusion of this course, you will know how to identify the beliefs and behaviors that prevent your clients from asserting themselves, along with key skills (such as saying no and providing constructive feedback, etc.) that will enhance their interpersonal communication in meaningful and productive ways.

Objectives:

  • Train clients to recognize and apply the four major communication styles.
  • Identify and resolve behaviors and beliefs preventing assertive communication.
  • Apply course concepts to real-life scenarios, training clients to use assertive communication skills (e.g., saying no, offering their own opinions) in various realistic situations.
  • Train clients to apply key exercises, such as role reversal, modeling, and shaping, to improve their communication skills.

Scope and Limitations Disclosure
This course provides licensed mental health professionals with strategies to help clients develop assertive communication skills. Drawing on established principles and practical exercises, it covers techniques for identifying unhelpful beliefs and promoting effective communication behaviors. While clinical tools and real-life applications are included, this course does not offer certification in any communication model and should be applied within the clinician’s professional scope and ethical standards.

Commercial Support Disclosure
Dr. Randy Paterson is the author of The Assertiveness Workbook, which may be referenced during the course. While his published materials may inform course content, there is no requirement to purchase any additional materials to complete the training. No other commercial support or relevant financial relationships have been disclosed.

Course materials are only available to enrolled students.

  • Card image cap
    Randy Paterson, Ph.D, RPsych

    Dr. Randy Paterson is the Director of Changeways Clinic, one of Vancouver's largest private psychotherapy facilities, which specializes in cognitive behaviour therapy for depression, anxiety, concerns related to emerging adulthood, and related issues. He is the author of The Assertiveness Workbook, How to be Miserable: 40 Strategies You Already Use, How to be Miserable in Your Twenties, Private Practice Made Simple, and Your Depression Map, and is coauthor of Canada's most widely-used group treatment protocol for depression and the online downloadable resource The Antidepressant Skills Workbook. He has provided over 300 professional training workshops on topics including communication skills training, the treatment of depression, psychotherapy process, diversity awareness, and private practice management. He also hosts a YouTube channel (PsychologySalon) providing information on a variety of psychology-related topics.

National Approvals

eCare BHI, as the accredited and approved sponsor, maintains responsibility for all the programs and must abide by each board’s continuing education guidelines.

Professional Counselors — The National Board for Certified Counselors (NBCC)

E Care Behavioral Health Institute has been approved by NBCC as an approved Continuing Education Provider. ACEP No. 6703. Programs that do not qualify for NBCC are clearly identified. E care Behavioral Health Institute is solely responsible for all aspects of the programs.

Addiction Professionals — NAADAC, the Association for Addiction Professionals (NAADAC)

E Care Behavioral Health Institute is officially on file with NAADAC, the Association for Addiction Professionals (NAADAC) as an Approved Education Provider. They are formally known as NAADAC Provider #139138. Please note that E care Behavioral Health Institute is solely responsible for all aspects of the program.

Social Workers — Association of Social Work Boards (ASWB)

E Care Behavioral Health Institute, #1706, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. E Care Behavioral Health Institute maintains responsibility for this course.   ACE provider approval period: 06-03-2020 – 06-03-2026. 

CE Broker

CE Broker is a continuing education tracking system in which licensees track their compliance and report their completed CE hours credit (CE Broker Tracking #50-33336)

State Approvals

States that Accept ASWB-ACE Approved Providers

Alabama Alaska Arizona Arkansas California Colorado Connecticut
Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois
Indiana Iowa Kansas Kentucky Louisiana Maine Maryland
Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska
Nevada New Hampshire New Jersey New Mexico North Carolina North Dakota Ohio
Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee
Texas Utah Vermont Virginia Washington West Virginia Wisconsin
Wyoming

States that Accepts NBCC Approved Courses: 

Alabama Alaska Arizona Arkansas California Colorado Connecticut
Delaware District Of Columbia Florida Georgia Hawaii Idaho Indiana
Iowa Maine Maryland Massachusetts Missouri New Hampshire New Jersey
New Mexico Ohio Oregon Pennsylvania Rhode Island South Carolina South Dakota
Tennessee Texas Vermont Virginia Washington Wisconsin
Notes:
  • Nevada CPC’s and MFT’s accept ASWB-approved training
  • North Dakota Board Of Counselor Examiners LAPC and LAPCS accept ASWB approved training
  • Rhode Island Board of Mental Health Counselors and Marriage & Family Therapists MHC’s accept ASWB approved training
  • Texas Behavioral Health Executive Council LPC and LPCS accept ASWB approved training
  • Utah Division of Professional Licensing – CMHC’s  accept ASWB approved training
  • Washington State Department of Mental Health MHC’s  accept ASWB approved training
  • Wisconsin Council on Mental Health LPCS accepts ASWB-approved training

States that Accept NAADAC Approved Providers

Alabama Alaska Arizona Arkansas Delaware Hawaii Indiana
Kentucky Maine Massachusetts Minnesota Montana Nevada New Jersey
New Jersey New Mexico North Carolina North Dakota Oregon Rhode Island Tennessee
Vermont Virginia Washington West Virginia Wisconsin Wisconsin Wyoming

States that Accept APA Approved Providers

Alabama Alaska Arizona Arkansas California Delaware District Of Columbia
Florida Georgia Idaho Illinois Indiana Iowa Kansas
Kentucky Louisiana Maryland Massachusetts Minnesota Mississippi Missouri
Montana Nebraska New Jersey New Mexico North Dakota Ohio Oklahoma
Pennsylvania Rhode Island South Carolina Tennessee Utah Vermont Virginia
Washington West Virginia Wisconsin Wyoming
Note: Please note that Individual Board Rules are subject to potential changes. The approval and acceptance details we furnish are accurate to the best of our knowledge at the time of documentation. Should you have any inquiries or uncertainties not addressed by the provided information, it’s advisable to consult your State Regulatory Board. Ultimately, the decision of whether your license renewal credit hours are accepted or denied rests with you. Georgia Addiction Counselor: E Care BHI is recognized by the Alcohol and Drug Abuse Certification Board of Georgia as an approved education provider for Addiction Counselors (ADACBGA) #19-12-17-1212. Florida Addiction Counselor: E Care BHI is recognized by the Florida Certification Board as an approved education provider for Addiction Counselor (FCB) #5387-A. Florida Board of Clinical Social Work, Marriage & Family Therapy & Mental Health Counseling: The Florida Board of Clinical Social Work, Marriage & Family Therapy & Mental Health Counseling accepts courses from ASWB & NBCC approved providers. E Care Behavioral Health Institute is an ASWB and NBCC approved provider. Oklahoma Addiction Counselor: E Care BHI is recognized by the Oklahoma State Board of Licensed Alcohol and Drug Counselors as an approved education provider for Addiction Counselors (OBLADC) #20220136. Oklahoma Board of Behavioral Health Licensure: E Care BHI is an approved CE provider for LPC & LMFT Ohio Addiction Counselor: E Care BHI is recognized by the Ohio Chemical Dependency Professionals Board as an approved education provider for Addiction Counselor (OCDP)#50-29024 The Ohio Counselor, Social Worker, and Marriage and Family Therapist Board accepts courses from ASWB & NBCC approved providers. E Care Behavioral Health Institute is an ASWB and NBCC approved provider. VA Mental Health Employee: E Care BHI VA COMMERCIAL VENDOR # 81-3353387-01 California Consortium of Addiction Programs and Professionals (CCAPP): E Care BHI is recognized by the California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-22-344-0526 Connecticut Certification Board CCB Approved): E Care BHI is recognized & approved by the Connecticut Certification Board. Texas Certification Board (TCB): E Care Behavioral Health Institute is recognized by the Texas Certification Board as an approved education provider. Number 2041-19 South Carolina E Care Behavioral Health Institute is recognized by the Professional Counselors, Marriage & Family Therapists, and Psycho-Educational Specialists licensing board as an approved education provider Provider #4628 New York (MHC) E Care Behavioral Health is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0277 New York (SW) E Care Behavioral Health Institute is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0745 LA-ADRA – E Care Behavioral Health Institute is recognized by Louisiana The Addictive Disorder Regulatory Authority as an approved educational provider AEP #E122

Who This Training is For:

This program is intended for mental health professionals such as Social Workers, Mental Health Counselors, Addiction Counselors, & MFT’s. Psychologists are encouraged to verify if this specific course meets their board’s approval requirements.

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Frequently Asked Questions

Yes, we are approved Continuing Education providers by ASWB, NBCC, NAADAC, APA & many other state boards.

Programs that do not qualify for ASWB, NBCC, NAADAC, & APA are clearly identified. eCare Behavioral Health Institute is solely responsible for all aspects of the programs.

To view all of our board approvals, click here

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Yes. (If you’re from Florida, Ohio, & South Carolina). We report CEs to the CE broker daily for courses completed the day before. For both live and recorded webinars.

Recorded Webinar CE Courses:

  • Refunds are only eligible if the course was purchased within 30 days or less.
  • If the customer doesn’t want the course anymore, or was unsatisfied from it – We can transfer credits to another course of their choice (with same CE credit amount).
  • CE Credits 3
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  • Quizzes 1
  • Level Intermediate

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