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Frequently Asked Questions

1) Make sure you’re logged in, then go to your Dashboard 

2) From your available enrolled courses, select the course you want to take

If you want to change the name on your CE certificate, please contact us.

For individual courses: If you complete a course and feel unsatisfied, we won’t hesitate to give you 100% of your money back, or additional free CE credits to use for any other training of your choice. We’ll even let you keep your certificate!

For memberships: If you register for our membership but feel unsatisfied with your learning experience… we’ll give you 100% of your money back. You can even keep your CE certificates! (You must attend at least 10 courses to be eligible for a refund)

We are approved Continuing Education providers by ASWB, NBCC, NAADAC, & other state boards. You can click here to view all of our board approvals.

Go to our membership page and find the right plan for you! After you invest in a membership plan, you’ll be immediately directed to your dashboard where you’ll be able to access all your courses. 

Yes! The video recording will be added into your account dashboard within 48 hours after the live session with an email notification of instructions. You will also receive home-study CE credits for watching the recording.

Yes. (If you’re from Florida, Ohio, & South Carolina). We report CEs to the CE broker daily for courses completed the day before. For both live and recorded webinars.

If you do not achieve a passing score, you have 3 attempts to pass the quiz. You will also be told which of your answers were incorrect before you retake the quiz after a failed attempt.

Yes! If you have a team of 5 or more, please fill out the form here and we’ll send back a quote with a discounted price.


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