Friday, October 3rd
12:00 PM ET – 3:15 PM ET
Overview:
Conflict is ubiquitous. It appears in meetings, ideas, relationships, sports, schools, and businesses everywhere. Our ability to communicate has reached an all-time low and is at a crisis level. Factors such as technology and “phubbing,” COVID-19 fears, and years of social isolation have created a significant gap in our willingness, practice, and ability to communicate effectively.
Effective communication promotes collaboration, innovation, and social connection. It also counteracts intolerance and divisiveness. Proven counseling techniques, many of which are taught at prestigious institutions such as Harvard and Yale business schools, should be shared with individuals in psychotherapy, educational settings, and business training.
Join us to learn or review numerous communication and conflict resolution methods. Discover how to teach these techniques to your clients, workforce, educational staff, and students. Learn practical approaches and formulas for constructive communication. Counseling techniques are vital communication skills that can benefit everyone.
This workshop, based on the methods detailed in Bilazarian’s book Tapping the Mighty Mind: Simple Solutions for Stress, Conflict, and Pain, offers a comprehensive look at communication and conflict resolution techniques. These skills are invaluable for therapists to review and incorporate into their practice to enhance clients’ proficiencies and relational outcomes.
Objectives:
- Accurately assess communication gaps in your clients.
- Explain two (2) benefits of integrating communication techniques into your practice.
- Identify at least three (3) conflict resolution methods.
Scope and Limitations Disclosure
This course introduces evidence-informed communication and conflict resolution techniques that can be incorporated into clinical practice and other professional settings. It is intended for licensed mental health professionals and focuses on practical strategies to support client relational skills and overall well-being. While relevant therapeutic techniques are reviewed, this training is not a certification program and does not provide advanced instruction in any specific conflict resolution model. Participants are encouraged to apply the material within their professional scope of practice and in accordance with licensing and ethical standards.
Commercial Support Disclosure
Robin Bilazarian, LCSW, DCEP, is the author of Tapping the Mighty Mind: Simple Solutions for Stress, Conflict, and Pain, which may be referenced during the presentation. There is no requirement to purchase any additional materials or services to complete this webinar. No other relevant financial relationships or commercial support have been disclosed.
Course materials are only available to enrolled students.
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Robin Bilazarian, LCSW, DCEP
Robin Bilazarian, LCSW, DCEP, International EFT Master Trainer, has more than 45 years as a seasoned clinician, author, researcher and international trainer. Her passion for the past 27 years, is to blend mind-body, somatic therapies into mainstream practice. Her integrative book, Tapping the Mighty Mind-Simple Solutions for Stress, Conflict and Pain (Amazon) incorporates many mind-body techniques with traditional therapies. She is a graduate of UPenn and UNC-Chapel Hill Schools of Social Work with placement at Duke Medical Outpatient Clinic. She works extensively in Mental Health with experience in inpatient, community mental health, private practice and most recently, as an Employee Assistance Counselor for 14 years at a NJ Regional Trauma Hospital and Medical School where she utilized mind-body and traditional therapies.
National Approvals
eCare BHI, as the accredited and approved sponsor, maintains responsibility for all the programs and must abide by each board’s continuing education guidelines.

Professional Counselors — The National Board for Certified Counselors (NBCC)
E Care Behavioral Health Institute has been approved by NBCC as an approved Continuing Education Provider. ACEP No. 6703. Programs that do not qualify for NBCC are clearly identified. E care Behavioral Health Institute is solely responsible for all aspects of the programs.

Addiction Professionals — NAADAC, the Association for Addiction Professionals (NAADAC)
E Care Behavioral Health Institute is officially on file with NAADAC, the Association for Addiction Professionals (NAADAC) as an Approved Education Provider. They are formally known as NAADAC Provider #139138. Please note that E care Behavioral Health Institute is solely responsible for all aspects of the program.

Social Workers — Association of Social Work Boards (ASWB)
E Care Behavioral Health Institute, #1706, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. E Care Behavioral Health Institute maintains responsibility for this course. ACE provider approval period: 06-03-2020 – 06-03-2026.

CE Broker
CE Broker is a continuing education tracking system in which licensees track their compliance and report their completed CE hours credit (CE Broker Tracking #50-33336)
State Approvals
States that Accept ASWB-ACE Approved Providers |
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Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut |
Delaware | District Of Columbia | Florida | Georgia | Hawaii | Idaho | Illinois |
Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland |
Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska |
Nevada | New Hampshire | New Jersey | New Mexico | North Carolina | North Dakota | Ohio |
Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee |
Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin |
Wyoming |
States that Accepts NBCC Approved Courses: |
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Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut |
Delaware | District Of Columbia | Florida | Georgia | Hawaii | Idaho | Indiana |
Iowa | Maine | Maryland | Massachusetts | Missouri | New Hampshire | New Jersey |
New Mexico | Ohio | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota |
Tennessee | Texas | Vermont | Virginia | Washington | Wisconsin |
- Nevada CPC’s and MFT’s accept ASWB-approved training
- North Dakota Board Of Counselor Examiners LAPC and LAPCS accept ASWB approved training
- Rhode Island Board of Mental Health Counselors and Marriage & Family Therapists MHC’s accept ASWB approved training
- Texas Behavioral Health Executive Council LPC and LPCS accept ASWB approved training
- Utah Division of Professional Licensing – CMHC’s accept ASWB approved training
- Washington State Department of Mental Health MHC’s accept ASWB approved training
- Wisconsin Council on Mental Health LPCS accepts ASWB-approved training
States that Accept NAADAC Approved Providers |
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Alabama | Alaska | Arizona | Arkansas | Delaware | Hawaii | Indiana |
Kentucky | Maine | Massachusetts | Minnesota | Montana | Nevada | New Jersey |
New Jersey | New Mexico | North Carolina | North Dakota | Oregon | Rhode Island | Tennessee |
Vermont | Virginia | Washington | West Virginia | Wisconsin | Wisconsin | Wyoming |
States that Accept APA Approved Providers |
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Alabama | Alaska | Arizona | Arkansas | California | Delaware | District Of Columbia |
Florida | Georgia | Idaho | Illinois | Indiana | Iowa | Kansas |
Kentucky | Louisiana | Maryland | Massachusetts | Minnesota | Mississippi | Missouri |
Montana | Nebraska | New Jersey | New Mexico | North Dakota | Ohio | Oklahoma |
Pennsylvania | Rhode Island | South Carolina | Tennessee | Utah | Vermont | Virginia |
Washington | West Virginia | Wisconsin | Wyoming |