Overview:
Clients often enter therapy wanting to get rid of aspects of themselves they find embarrassing, shaming, or punitive. They want to disavow parts of themselves that hold traumatic memory or drive self-destructive behaviors. They struggle with internal conflict, fragmentation, and inner critics that hijack their sense of self — and forget to bring compassion to the very parts of themselves that need it most. Most clinicians recognize this dynamic in nearly every client on their caseload, but lack a clear clinical framework for working with it.
This 6-hour training teaches clinicians how to recognize and work with the different aspects of a client’s internal world — the exiles that carry pain, the managers that keep them functioning, and the firefighters that intervene when emotion becomes overwhelming. Special emphasis is placed on the Inner Critic — its protective function, the fears it carries, and the paradox of inviting harsh internal voices into a creative, compassionate healing process. Learn how to help clients access, strengthen, and ultimately lead from the universal attributes of their Wise Self — the internal source of calm, curiosity, compassion, and confidence that can transform the client’s relationship with every part of themselves.
While Inner Critic work can happen through talk therapy alone, the training emphasizes right-brain modalities that create deeper healing: somatic resourcing, movement, art techniques, guided imagery, journaling, and two-handed writing. You’ll learn how to use creative interventions to help clients identify their parts, reframe their function, give them a voice, and cultivate compassion, comfort, and healthier behavioral choices. Practical opportunities to try out these techniques and process client artwork and sand scenes are woven throughout.
Designed for licensed mental health professionals who want practical, clinically grounded strategies for helping clients heal shame, quiet harsh self-criticism, and build a compassionate relationship with themselves.
Objectives:
Upon completion of this training, participants will be able to:
- Identify concrete ways to introduce the concept of parts work to clients.
- Explain the functions of Exiles, Firefighters, and Managers in the internal system.
- Describe two clinical models that conceptualize different manifestations of the Inner Critic.
- Explain the protective functions of Inner Critics and how to provide validation and reassurance for their inherent fears.
- Explain the paradox of working creatively with Inner Critics and how to navigate their concerns.
- Identify and implement at least four open-ended questions when processing clients’ artwork.
- Identify the 8 Cs of Self and creatively implement at least three strategies to access and strengthen the Wise Self.
- Implement two-handed writing to increase dialogue between an Inner Critic and Wise Self.
- Explain the 5 Ps of the Self-led Therapist and the role they play in the therapeutic relationship.
Scope and Limitations Disclosure
This 6-hour training addresses clinical strategies for working with clients’ internal parts, including Exiles, Managers, Firefighters, and the Inner Critic, with an emphasis on building self-compassion and accessing the Wise Self through both talk therapy and right-brain modalities such as somatic work, art, and guided imagery. Content is intended for licensed mental health professionals and is designed to enhance clinical skill within their existing scope of practice. This training does not substitute for formal supervision, consultation, or specialty training when working with complex, high-risk, or trauma-related presentations. Participants are responsible for applying course content in accordance with their professional license, jurisdictional regulations, and applicable ethical standards, and for seeking additional supervision or consultation as clinically indicated. This training does not confer specialty certification or an independent credential.
Commercial Support Disclosure
Ms. Ferentz is the author of Treating Self-Destructive Behaviors in Traumatized Clients: A Clinician’s Guide, Letting Go of Self-Destructive Behaviors: A Workbook of Hope and Healing, and Finding Your Ruby Slippers, and is the founder of The Ferentz Institute, which may be referenced during this training. No purchase of these or any other materials is required to complete the training. No other financial relationships or commercial support relevant to this activity have been disclosed.
Course materials are only available to enrolled students.
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Lisa Ferentz, MSW, LCSW-C, DAPA
Lisa is a recognized expert in the strengths-based, de-pathologized treatment of trauma and has been in private practice for over 39 years. She presents workshops and keynote addresses nationally and internationally and is a clinical consultant to practitioners and mental health agencies in the United States, Canada, the UK, Ireland, and Israel. She has been an Adjunct Faculty member at several Universities and is the Founder of “The Ferentz Institute,” now in its seventeenth year of providing continuing education to mental health professionals and graduating several thousand clinicians from her two Certificate Programs in Advanced Trauma Treatment. In 2009, she was voted the “Social Worker of the Year” by the Maryland Society for Clinical Social Work. Lisa is the author of “Treating Self-Destructive Behaviors in Traumatized Clients: A Clinician’s Guide,” now in its second edition, “Letting Go of Self-Destructive Behaviors: A Workbook of Hope and Healing,” and “Finding Your Ruby Slippers: Transformative Life Lessons From the Therapist’s Couch.” Lisa also hosted a weekly radio talk show, writes blogs and articles for websites on trauma, attachment, self-destructive behaviors, and self-care, teaches on many webinars, and is a contributor to Psychologytoday.com.
National Approvals
eCare BHI, as the accredited and approved sponsor, maintains responsibility for all the programs and must abide by each board’s continuing education guidelines.
Professional Counselors — The National Board for Certified Counselors (NBCC)
E Care Behavioral Health Institute has been approved by NBCC as an approved Continuing Education Provider. ACEP No. 6703. Programs that do not qualify for NBCC are clearly identified. E care Behavioral Health Institute is solely responsible for all aspects of the programs.
Addiction Professionals — NAADAC, the Association for Addiction Professionals (NAADAC)
E Care Behavioral Health Institute is officially on file with NAADAC, the Association for Addiction Professionals (NAADAC) as an Approved Education Provider. They are formally known as NAADAC Provider #139138. Please note that E care Behavioral Health Institute is solely responsible for all aspects of the program.
Social Workers — Association of Social Work Boards (ASWB)
E Care Behavioral Health Institute, #1706, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 06-03-2026 – 06-03-2029
CE Broker
CE Broker is a continuing education tracking system in which licensees track their compliance and report their completed CE hours credit (CE Broker Tracking #50-33336, #50-29024). eCare BHI directly reports CE hours to CE Broker for the following licensees:
- Professional Counselors and Mental Health Counselors — Florida, Kansas, Mississippi, New Hampshire, Ohio, South Carolina, Tennessee, Texas, West Virginia
- Marriage and Family Therapists — Florida, Kansas, New Hampshire, Ohio, South Carolina, Tennessee
- Social Workers — Michigan, New Hampshire, Ohio, Texas, West Virginia
- Psychologists — Florida (Home Study Courses), Kansas, Michigan, New Hampshire, Wyoming
- Addiction Counselors — Kansas, New Hampshire, North Dakota, Ohio, South Carolina
- Other specialized licensees — Tennessee (Clinical Pastoral Therapist), South Carolina (Licensed Psycho-Educational Specialist), New Hampshire (Pastoral)
Licensees are encouraged to confirm reporting scope with their state board.
State Approvals
States that Accept ASWB-ACE Approved Providers | ||||||
| Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut |
| Delaware | District Of Columbia | Florida | Georgia | Hawaii | Idaho | Illinois |
| Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland |
| Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska |
| Nevada | New Hampshire | New Jersey | New Mexico | North Carolina | North Dakota | Ohio |
| Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee |
| Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin |
| Wyoming | ||||||
States that Accepts NBCC Approved Courses: | ||||||
| Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut |
| Delaware | District Of Columbia | Florida | Georgia | Hawaii | Idaho | Indiana |
| Iowa | Maine | Maryland | Massachusetts | Missouri | New Hampshire | New Jersey |
| New Mexico | Ohio | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota |
| Tennessee | Texas | Vermont | Virginia | Washington | Wisconsin | |
Notes:
- Nevada CPC’s and MFT’s accept ASWB-approved training
- North Dakota Board Of Counselor Examiners LAPC and LAPCS accept ASWB approved training
- Rhode Island Board of Mental Health Counselors and Marriage & Family Therapists MHC’s accept ASWB approved training
- Texas Behavioral Health Executive Council LPC and LPCS accept ASWB approved training
- Utah Division of Professional Licensing – CMHC’s accept ASWB approved training
- Washington State Department of Mental Health MHC’s accept ASWB approved training
- Wisconsin Council on Mental Health LPCS accepts ASWB-approved training
States that Accept NAADAC Approved Providers | ||||||
| Alabama | Alaska | Arizona | Arkansas | Delaware | Hawaii | Indiana |
| Kentucky | Maine | Massachusetts | Minnesota | Montana | Nevada | New Jersey |
| New Jersey | New Mexico | North Carolina | North Dakota | Oregon | Rhode Island | Tennessee |
| Vermont | Virginia | Washington | West Virginia | Wisconsin | Wisconsin | Wyoming |
States that Accept APA Approved Providers | ||||||
| Alabama | Alaska | Arizona | Arkansas | California | Delaware | District Of Columbia |
| Florida | Georgia | Idaho | Illinois | Indiana | Iowa | Kansas |
| Kentucky | Louisiana | Maryland | Massachusetts | Minnesota | Mississippi | Missouri |
| Montana | Nebraska | New Jersey | New Mexico | North Dakota | Ohio | Oklahoma |
| Pennsylvania | Rhode Island | South Carolina | Tennessee | Utah | Vermont | Virginia |
| Washington | West Virginia | Wisconsin | Wyoming | |||
Note: Please note that Individual Board Rules are subject to potential changes. The approval and acceptance details we furnish are accurate to the best of our knowledge at the time of documentation.
Should you have any inquiries or uncertainties not addressed by the provided information, it’s advisable to consult your State Regulatory Board. Ultimately, the decision of whether your license renewal credit hours are accepted or denied rests with you.
Georgia Addiction Counselor: E Care BHI is recognized by the Alcohol and Drug Abuse Certification Board of Georgia as an approved education provider for Addiction Counselors (ADACBGA) #19-12-17-1212.
Florida Addiction Counselor: E Care BHI is recognized by the Florida Certification Board as an approved education provider for Addiction Counselor (FCB) #5387-A.
Florida Board of Clinical Social Work, Marriage & Family Therapy & Mental Health Counseling: The Florida Board of Clinical Social Work, Marriage & Family Therapy & Mental Health Counseling accepts courses from ASWB & NBCC approved providers. E Care Behavioral Health Institute is an ASWB and NBCC approved provider.
Oklahoma Addiction Counselor: E Care BHI is recognized by the Oklahoma State Board of Licensed Alcohol and Drug Counselors as an approved education provider for Addiction Counselors (OBLADC) #20220136.
Oklahoma Board of Behavioral Health Licensure: E Care BHI is an approved CE provider for LPC & LMFT
Ohio Addiction Counselor: E Care BHI is recognized by the Ohio Chemical Dependency Professionals Board as an approved education provider for Addiction Counselor (OCDP)#50-29024.
Note: eCare’s OCDP-approved courses are for renewal continuing education only and do not fulfill initial CDCA Preliminary or CDCA certification requirements.
The Ohio Counselor, Social Worker, and Marriage and Family Therapist Board accepts courses from ASWB & NBCC approved providers. E Care Behavioral Health Institute is an ASWB and NBCC approved provider.
VA Mental Health Employee: E Care BHI VA COMMERCIAL VENDOR # 81-3353387-01
California Consortium of Addiction Programs and Professionals (CCAPP): E Care BHI is recognized by the California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-22-344-0526
Connecticut Certification Board CCB Approved): E Care BHI is recognized & approved by the Connecticut Certification Board.
Texas Certification Board (TCB): E Care Behavioral Health Institute is recognized by the Texas Certification Board as an approved education provider. Number 2041-19
South Carolina E Care Behavioral Health Institute is recognized by the Professional Counselors, Marriage & Family Therapists, and Psycho-Educational Specialists licensing board as an approved education provider Provider #4628
New York (MHC) E Care Behavioral Health is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0277
New York (SW) E Care Behavioral Health Institute is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0745 LA-ADRA – E Care Behavioral Health Institute is recognized by Louisiana The Addictive Disorder Regulatory Authority as an approved educational provider AEP #E122



