Friday, January 24th
12:00 PM EST – 3:15 PM EST
Overview:
The experience of trauma, abuse, or neglect impacts clients’ thoughts, feelings, and behavioral choices in a myriad of ways. However, there is a universal component as well: most trauma survivors grapple with varying degrees of guilt and shame. These emotions are so pervasive they are often accepted and “normalized’ as an inevitable and intractable part of a trauma survivor’s daily existence.
Yet “trauma-informed” therapists know that until these powerful and debilitating emotions are identified and addressed, it is nearly impossible for clients to achieve the level of healing they deserve and need. Regardless of the therapeutic approach, when clients continue to live with unmetabolized guilt and shame therapy can stall and a glass ceiling gets placed on the extent to which they can more forward in their personal and professional lives. These clients remain vulnerable to negative self-talk, are far more likely to engage in a wide range of self-destructive behaviors, and either stay in unfulfilling and emotionally abusive relationships or refrain from any emotional intimacy at all.
In this presentation, Lisa Ferentz will provide a clinical framework so therapists can compassionately assist their clients in understanding and addressing the root causes of guilt and shame. We will explore the importance of incorporating psychoeducation so clients gain insight and awareness about the inevitable byproducts and coping strategies that are associated with trauma. We will also identify and process creative strategies that use the power of the therapeutic relationship, cognitive re-framing, parts work, and somatic and expressive modalities that allow for the processing and releasing these toxic emotions.
Objectives:
- Describe the difference between guilt and shame and why shame is so difficult to resolve.
- Identify the specific dynamics of trauma and early childhood coping strategies that promote and sustain shame.
- Explain how the phenomenon of secondary gain and “protective parts” impact clients’ willingness to let go of shame.
- Describe the role the therapeutic relationship plays in helping clients process shame.
- Describe and implement how to cognitively, somatically, and creatively strengthen the two antidotes to shame: self-compassion and curiosity.
Course materials are only available to enrolled students.
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Lisa Ferentz, MSW, LCSW-C, DAPA
Lisa is a recognized expert in the strengths-based, de-pathologized treatment of trauma and has been in private practice for over 39 years. She presents workshops and keynote addresses nationally and internationally and is a clinical consultant to practitioners and mental health agencies in the United States, Canada, the UK, Ireland, and Israel. She has been an Adjunct Faculty member at several Universities and is the Founder of “The Ferentz Institute,” now in its seventeenth year of providing continuing education to mental health professionals and graduating several thousand clinicians from her two Certificate Programs in Advanced Trauma Treatment. In 2009, she was voted the “Social Worker of the Year” by the Maryland Society for Clinical Social Work. Lisa is the author of “Treating Self-Destructive Behaviors in Traumatized Clients: A Clinician’s Guide,” now in its second edition, “Letting Go of Self-Destructive Behaviors: A Workbook of Hope and Healing,” and “Finding Your Ruby Slippers: Transformative Life Lessons From the Therapist’s Couch.” Lisa also hosted a weekly radio talk show, writes blogs and articles for websites on trauma, attachment, self-destructive behaviors, and self-care, teaches on many webinars, and is a contributor to Psychologytoday.com.
National Approvals
eCare BHI, as the accredited and approved sponsor, maintains responsibility for all the programs and must abide by each board’s continuing education guidelines.

Professional Counselors — The National Board for Certified Counselors (NBCC)
E Care Behavioral Health Institute has been approved by NBCC as an approved Continuing Education Provider. ACEP No. 6703. Programs that do not qualify for NBCC are clearly identified. E care Behavioral Health Institute is solely responsible for all aspects of the programs.

Addiction Professionals — NAADAC, the Association for Addiction Professionals (NAADAC)
E Care Behavioral Health Institute is officially on file with NAADAC, the Association for Addiction Professionals (NAADAC) as an Approved Education Provider. They are formally known as NAADAC Provider #139138. Please note that E care Behavioral Health Institute is solely responsible for all aspects of the program.

Social Workers — Association of Social Work Boards (ASWB)
E Care Behavioral Health Institute, #1706, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. E Care Behavioral Health Institute maintains responsibility for this course. ACE provider approval period: 06-03-2020 – 06-03-2026.

CE Broker
CE Broker is a continuing education tracking system in which licensees track their compliance and report their completed CE hours credit (CE Broker Tracking #50-33336)
State Approvals
States that Accept ASWB-ACE Approved Providers |
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Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut |
Delaware | District Of Columbia | Florida | Georgia | Hawaii | Idaho | Illinois |
Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland |
Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska |
Nevada | New Hampshire | New Jersey | New Mexico | North Carolina | North Dakota | Ohio |
Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee |
Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin |
Wyoming |
States that Accepts NBCC Approved Courses: |
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Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut |
Delaware | District Of Columbia | Florida | Georgia | Hawaii | Idaho | Indiana |
Iowa | Maine | Maryland | Massachusetts | Missouri | New Hampshire | New Jersey |
New Mexico | Ohio | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota |
Tennessee | Texas | Vermont | Virginia | Washington | Wisconsin |
- Nevada CPC’s and MFT’s accept ASWB-approved training
- North Dakota Board Of Counselor Examiners LAPC and LAPCS accept ASWB approved training
- Rhode Island Board of Mental Health Counselors and Marriage & Family Therapists MHC’s accept ASWB approved training
- Texas Behavioral Health Executive Council LPC and LPCS accept ASWB approved training
- Utah Division of Professional Licensing – CMHC’s accept ASWB approved training
- Washington State Department of Mental Health MHC’s accept ASWB approved training
- Wisconsin Council on Mental Health LPCS accepts ASWB-approved training
States that Accept NAADAC Approved Providers |
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Alabama | Alaska | Arizona | Arkansas | Delaware | Hawaii | Indiana |
Kentucky | Maine | Massachusetts | Minnesota | Montana | Nevada | New Jersey |
New Jersey | New Mexico | North Carolina | North Dakota | Oregon | Rhode Island | Tennessee |
Vermont | Virginia | Washington | West Virginia | Wisconsin | Wisconsin | Wyoming |
States that Accept APA Approved Providers |
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Alabama | Alaska | Arizona | Arkansas | California | Delaware | District Of Columbia |
Florida | Georgia | Idaho | Illinois | Indiana | Iowa | Kansas |
Kentucky | Louisiana | Maryland | Massachusetts | Minnesota | Mississippi | Missouri |
Montana | Nebraska | New Jersey | New Mexico | North Dakota | Ohio | Oklahoma |
Pennsylvania | Rhode Island | South Carolina | Tennessee | Utah | Vermont | Virginia |
Washington | West Virginia | Wisconsin | Wyoming |